Frequently Asked Questions:

How does the AcuHerb™ program work?

Here’s the quick summary:

  1. You graph a patient with AcuGraph.
  2. Review and choose the best formula for the patient as recommended by the software.
  3. Prescibe the chosen formula in the software and select how many bottles will be given to the patient.
  4. Print the usage instructions and give the patient the formulas to take home.
  5. To reorder, you can place your order directly from the software for each patient, or batch several orders together to save on shipping costs.

For a complete video tutorial, please click here.

What does it cost?

The short answer is: It pays a whole lot more than it costs.

Providing your patients with appropriate herbal formulas has powerful positive effects on their care—and on your bottom line. The recommended retail price for each bottle of herbs is $15.95. As a practitioner you order at wholesale pricing, available directly from the AcuGraph software, or from our website. View Ordering Information for details.

If you are outside the U.S., please contact your local distributor for pricing.

What about herbs expiring on my shelf?

These formulas are very well manufactured and typically have expiration dates several years in the future. We guarantee that all formulas that ship from our facility will be at least one year from expiration at the time they ship.

Are there minimum order requirements?

We do not require any order minimums when ordering AcuHerb. You can order 1 bottle, or 1,000.

Can I have a formula shipped direct to a patient?

In the event that you want herbs shipped direct to your patients, we can offer this as an option. Please specify at time of purchase that the order will ship directly to the patients so we can withhold your purchase invoice. This option is only available to existing accounts for Healthcare Professionals. Patients cannot order directly, you must order through your account, on your patient’s behalf.

What additional requirements are there?

For this program to work as it is designed, you must have an Internet connection while you’re using the AcuGraph software. At this time AcuHerb is only available to practitioners in the United States and parts of Europe, though new territories are being added.

Who came up with these formulas?

We are only using the ancient Chinese Patent formulas, most of which have been used for hundreds, if not thousands of years. We selected these formulas because of their notable safety and gentle action. Each of our formulas states its function and date of origin right on the bottle. For example, our Wu Ling Pian formula states, “Strengthening Bladder Function since 210 A.D.” None of the formulas prescribed are experimental or new.

Who decided which formulas to prescribe?

Ultimately, you as the practitioner decide which formulas to prescribe, based on the suggestions in the software. Dr. Nan Lu put the suggested prescription protocols together. Here’s some information about him:

Dr. LuNan Lu, O.M.D., M.S., L.Ac., is a classically trained doctor of traditional Chinese Medicine and a New York State-licensed acupuncturist. He holds a doctorate in traditional Chinese medicine from Hubei College of Traditional Chinese Medicine, China, and a master’s of science degree from City University of New York. He is a member of the advisory group for Columbia University’s Center for Complementary & Alternative Medicine Research in Women’s Health and is a medical adviser to the National Foundation for Alternative Medicine. He is also vice chair of the medical conference Building Bridges of Integration for Traditional Chinese Medicine.

Dr. Lu has written three books in the Traditional Chinese Medicine series from Avon Books: A Woman's Guide to Healing from Breast Cancer, A Woman's Guide to a Trouble-Free Menopause, and A Natural Guide to Weight Loss That Lasts. He has also released a recording of solo piano music, Music for Healing, Volume 1 (available on CD, as well as through iTunes).

Dr. Lu has been featured in Newsweek (special issue on alternative medicine) and was a subject of the PBS documentary Harmony and Spirit: Chinese Americans in New York. He practices traditional Chinese medicine at the American Taoist Healing Center in New York City’s Chinatown.